E.g.) X.X.X *You can check if you have the latest version of the app installed from the store page. If you are running an older version, install the latest version and check whether this resolves the issue. *The application version is also displayed at the top left of the title screen.
E.g.) 1234-5678-9012-3456-7890 If you cannot find your Support ID, enter "00000000000000000000" (20 zeros) instead. How to check your Support ID: it is displayed at the bottom left of the title screen.
If you do not know what device you are using, enter "Not Known."
For example: X.X.X ※How to check your OS version ・On your Nintendo Switch: From the HOME menu, go to "Settings" > "System". ・On your smart device: It varies depending on each device, so please consult your user manual. ※If you cannot check the OS version, please enter "Not sure".
Please tell us about the error and your current play status.
For example: error code: XXXXXX If there was any, please provide the title and the entire text of the error message. This will help us find a solution to your problem.
Please do not enter personal information in this field.