Please check the following if you cannot hear another player's voice through voice chat.
・Check that you have agreed to the terms and conditions.
・Check that you have turned voice chat "On" in the settings.
・If you cannot hear a particular player during a match, check that you have not muted them by mistake.
To ensure your voice can be heard, check the above and that your mic icon is set to "On" during a match.
To use voice chat on the Nintendo Switch, you must also connect a headset or mic capable of receiving audio input.
Also check that your headset or mic are switched on.
Players under the age of 16 cannot use the voice and text (free text) chat features.
*Excludes messages sent during a match, template text and stickers.
*Age restrictions may vary depending on region of residence.