There is a possibility that UNITE Club membership was already purchased, but not reflected correctly within the game.
If you made the payment successfully but UNITE Club membership is not shown within the game, try restarting your device (the method to close an app or restart your device may vary depending on the device).
If the payment hasn't proceeded, there is a possibility that a problem with the payment method or internet connection acquired, so please try checking the following reasons:
1. Check your internet connection
A stable internet connection is required to purchase a UNITE Club membership. We recommend using Wi-Fi or a 4G / 5G network.
2. A possibility of temporary issues of the application store
Purchase a UNITE Club membership through the store where you downloaded the game.
・ For the Nintendo Switch version, Nintendo eShop
・ For smartphone version (iOS), App Store
・ For smartphone version (Android), Google Play store
If data processing is not working properly due to high access to the store or excessive data load, you may not be able to make a purchase. In such cases, please wait a certain amount of time before purchasing again.
3. Temporary problem with the app
It may be solved by restarting the game or the device.
4.Payment Information entry error
If there is an error in the payment information, please cancel the payment and start over.
5. Selected payment method is not supported
The payment method you want to use may not be supported inside the game. In this case, please contact Nintendo eShop, Apple, or Google Customer Support depending on the device you are using.
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You can also check whether you have purchased (subscribed) a UNITE Club membership from the purchase history of each platform.
If you are using Nintendo Switch:
1. Open the Nintendo eShop.
2. Click on your user icon at the top right of the screen
3. Select Usage Status
If you are using iPhone, iPad, or iPod touch:
1. Select Users and Accounts from the settings and select an account
2. Tap Subscriptions
3. Select the subscription you want to manage
If you are using Android:
1. Open the Google Play app
2. Select the profile icon in the upper right
3. Select Payment and Subscription and then choose Subscription